
1. Think of the person first and the disability second.
2. Be service oriented! Consider the person’s abilities rather than focusing
on the disability.
3. Accept people with disabilities as individuals.
4. Listen to what people say. People with disabilities are no less capable of
thinking for themselves than anyone else.
5. Treat people with disabilities as healthy individuals. A disability is not
necessarily an illness.
6. Treat people in a manner appropriate to their age.
7. Speak directly to the person, not to a caregiver, family member or other
third party.
8. Be yourself and don’t force enthusiasm.
In short:
• Avoid stereotyping people with disabilities.
• Avoid using phrases that demean people with disabilities.
• Recognize that people with disabilities are multidimensional like anyone
else.
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